Aug
21

Minor Technical Difficulties & Why I Love BlueHost

filed under Menstrual Poetry

Anyone who visited this site from 12-12:30am was greeted with an Internal Server Error. I have no idea why this occurred or what made it happen, as I hadn’t touched this site since early yesterday afternoon. After a minor freak out, poking around in my error log trying to figure out what exactly happened and realizing that I wasn’t going to be able to figure it out, I called BlueHost, the hosting company I use for this site.

This is the second time in almost a year that I have called them for technical support and this is the second time that they came through and fixed the problem within 10 minutes. Because they didn’t want to keep me, the crazy chick freaking out thinking that her entire site would be gone by the time they said “Sorry, we can’t help you.” on the phone, they said that they would email me as soon as they knew what was going on. Within maybe 10 minutes I received an email saying that the problem had been fixed. Like I said, I have no idea what happened but I’m very glad BlueHost did and returned my site to normalcy. Good customer service is hard to come by and when it comes to anything technology-based, it’s even more difficult to find so when a company actually does what they say they will, I am a bit surprised and of course have to make a big deal about it.

The site is back, sorry to anyone who was greeted with nothing but an Internal Server Error and thank you BlueHost.

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